Returns

Online Orders

You have STRICTLY 7 Calendar days to return an item from our website/store from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it with the tags attached and receipt included. Your item must be in its original condition with no damage. 

Each and every product is FULLY inspected by our team for any flaws before selling. After any item has been worn & tags removed, there is STRICTLY no returns accepted. Unusual cases will be dealt with on a case by case basis.

Exchange ONLY for sale items.

For any other enquiries contact: @forbesclo on Instagram.

Return / Exchange Shipping

Please return all orders placed online only to:

Returns Address :

Forbes

Return / Exchange : (Insert Order Number & Full Name)

141 Ingram Street, Glasgow

G1 1DW

We would fully recommend sending tracked delivery for returns/ exchanges to fully ensure no parcels go missing. If packages are lost and sent through an un-tracked and un-secured service WE ARE NOT LIABLE.

 

  

REFUNDS

Our team will notify you that we have received your returned item after inspecting the item against our returns criteria.

If your return is approved we will initiate a refund to your credit card  or original method of payment. You will receive the credit within a certain amount of days. depending on your card issuers policies.

You will be responsible for paying the return shipping costs. Shipping costs are non-refundable. 

 

EXCHANGES

Clients may exchange their order for another item in stock at Forbes within 7 days of their original order date. After this time no exchanges will be considered.

Clients may only exchange once. Continuous returns will not be accepted.